Will you be supporting Lifx Bulbs, Witthings, Apple Home Kit, Wink, Insteon, Emberlight, Dennon Heos, etc
As you can see just from the question, there are TONS of smart home devices now available on the market and we are absolutely exploring each of them to see how open they are for integration. We can say for sure that we will integrate with more than just Phillips Hue, WeMo Switch, and Nest, though it is too early to tell exactly which additional smart home products we will be compatible with. But for now, please let us know “YOUR WISHLIST” to have any additional smart home features so we can consider and try to integrate them into our App before launch. Thanks! Last updated: Tue, Oct 20 2015 9:10 pm EDT
What happens if my Beddi loses power during the night?
In the unfortunate even that there’s a power outage or you forget to pay your electricity bill and they shut you down, we have the option of allowing you to plug in a battery pack in the back of Beddi so it can sustain power during the night. Last updated: Mon, Oct 26 2015 1:59 pm EDT
What happens if my Bluetooth disconnects while I’m sleeping, will my Spotify alarm not play
If your Bluetooth disconnects during the night, Spotify will not be able to play to wake you up in the morning, not to fear however, we will still have a ‘beep beep beep’ sound so you can still wake up on time. This is not much of an issue since Bluetooth is increasingly reliable Last updated: Tue, Oct 20 2015 9:06 pm EDT
What is the “Service” input for on the back of the Beddi
Right now, it’s use for us to update the firmware via USB. It can also be used as a power supply input for those who want to carry it out for awhile. That being said, most of our updates will be to the App itself and we see ourselves very rarely need to do any firmware updates. Last updated: Tue, Oct 20 2015 9:06 pm EDT
Does the Traffic and Weather Reports work only in the US
Definitely not! We expect our weather and traffic reporting to work no matter what country you live. Last updated: Tue, Oct 20 2015 9:06 pm EDT
Can we get the Temperature in Celcius?
Yes! You have the option to customize for Metric or Standard measurements. Last updated: Tue, Oct 20 2015 9:06 pm EDT
Can I change the color of the LED on the Clock Face itself
At the moment, the clock face is only available in soft white (though you can dim it to various levels). Since we have the mood light/night light integrated into the light pipe as well with 16 million colors, we think there’s plenty of customization to create a customized feel for your clock. That being said, we will explore the option of having a more colorful clock face to see if this is able to integrate. Last updated: Tue, Oct 20 2015 9:06 pm EDT
Does the clock face have to dim all the way before bed
Definitely not. If you want your clock face on during the night, you absolutely have that option. And the clock face itself is easily dimmed so you can put it to the brightness you like. Last updated: Tue, Oct 20 2015 9:09 pm EDT
Is a “Spotify Premium” Account needed to be woken up to my songs or is it enough to have a free account?
In order to use the Spotify feature to wake you up, you do in fact need a premium Spotify account. This is not under our control unfortunately, Spotify only allows this if you have a Premium account. However, if you don’t have a premium account, you can still choose music on your phone to be your morning alarm, or FM radio, or standard beep, beep, beep alarm sounds. So we have lots of options to pick from Last updated: Mon, Oct 26 2015 2:03 pm EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.